Employees in the field of education work with a variety of stakeholders (students, parents, colleagues, community members, etc.). There may be times when interactions between the employee and other stakeholders escalates into a potentially volatile situation. During these times de-escalation techniques may be used to help us through the situation. This module is designed to help our employees develop de-escalation strategies as part of your professional toolbox. We hope you find these techniques valuable.
Often the observable indicators that an individual is hiding a gun, knife or other weapon go undetected. Campus personnel who recognize these physical behaviors will have the information they need to prevent a planned assault.